What to Expect from a Leading Car Hire Firm

We all use car hire companies at some time or another; you might be moving home and are looking for a van for the weekend or perhaps your car has been in an accident and you need to be mobile for your work. There are many reasons why a person might wish to hire a vehicle and in this short article, we take a look at what you can expect from a leading Australian car fir firm.

Service with a smile

Whether the telephone receptionist or the person who shows you around the car, you can expect polite and professional service from helpful staff members. If you are looking to hire cars in Launceston at LeisureRent, you will feel like you matter, as their staff are customer-focused and nothing is too much trouble.

Competitive rates

The car rental industry is highly competitive and rental prices should be competitive; using Google, you can compare prices and cars very easily and when you find the right deal, you can book the car via the rental company’s website. Most rental companies reduce the daily rate when you wish to rent for longer period; days, weeks and sometimes months.

Vehicle walkaround and short demonstration

When you arrive at the car rental facility, a staff member would show you the car and a quick walkaround to show that the car is not damaged or scratched. In the event you see slight bodywork damage, this should be pointed out and the employee would make a note on the rental agreement. They would also show you how to open the boot, how to access the fuel cap and other features you need to know about.

You would be given a customer pack with a 24/7 hotline that you can call in the event of a breakdown or accident; there might be mileage restrictions and if you have any questions, this would be the time to ask. Once you fully understand the terms and conditions, you are handed the keys and you can be on your way.

When looking at car rental companies, make sure you read the online reviews, as they give you a clear idea what to expect when you rent a vehicle.

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